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What is a Privacy Policy?

A privacy policy for online shopping in South Africa is a legal document that explains how a website or company collects, processes, and handles customer and visitor data. It must comply with the South African Protection of Personal Information Act (POPI Act) and other relevant legislation

If you operate in South Africa or have customers in the country, you are subject to the Protection of Personal Information (POPI) Act. Until now, the law has not been enforced but that is likely to change in the foreseeable future.

The POPI Act broadly requires businesses to limit their use of personal data, get consent before using it, and let users withdraw their consent later on. To make sure the consent is "informed," you must publish several details, which is best done in a Privacy Policy.

The POPI Act defines the person or organization that decides what personal information is processed and why as the "responsible party." This is roughly equivalent to the "data controller" in the European Union's General Data Protection Regulation.

The Act refers to the person (or other legal entity) that the personal information is about as the "data subject."